faq

Where are you based and where will the goods be shipped from?

  We are based in ZHEJIANG China。

• Shipping：

1. Items will be sent out in a week ，orders during weekends and holidays will be posted in the following working day.

2. Shipping time is based on the item location. all items go through international logistics within 5-7 business days. Items located in China will be sent out via E-packet and delivered within 15-20 business days.
3. Please make sure your shipping address and the order information is correct before placing an order. We will not be responsible for item loss due to wrong or unknown address. 
4. International buyers are responsible for duties and customs fees. 

• Return Policy & Warranty 

        In our store, you will enjoy 7 days return，30-day warranty. The logistics costs incurred by the return warranty shall be borne by the buyer！

 

• In case of missing/defective parts, please notify us no later than 7 days after you receive the item and we will arrange re-shipment of the item.

• Please Note: All returns MUST Be In Original Packaging And In A Brand New Condition.